IMO users upset with service not available

Saturday 05th, December 2015 / 08:02 Written by

By Vinod Nair

Muscat – The users of IMO messenger service in Oman (mobile app)
have reported that calls have been not going through for the past few weeks. When contacted, the Internet providers said that it has nothing to do from their side and it all depends on the connectivity.

It may be noted that other popular video chat services such as Skype and Viber are also not accessible in Oman, for that matter in many GCC countries.

“I have been trying to make IMO calls for the past several days and the calls have been not going through. I tried to connect with
both the mobile Internet and the WIFI, but the result has been same.

IMO has been useful to make calls because of their easy connectivity compared to other services,” said Samira Khan, a housewife in Ruwi.

“My husband keeps travelling a lot for work and IMO has been the
easiest and the cheapest way to stay in touch while on the move,” she said.

“IMO is easy to use once you download the application and it is really sad, if the service has been blocked,” said Ashraf, a coffee shop employee. “It has been useful for low-wage earners like me to see our family everyday as they are far away from us.”

Services like IMO are a good revenue earner for the Internet providers and I see no reason that the companies would suggest anything like blocking the service. It may be just a technical glitch or some security issues but cannot make comments unless there is any official statement on restrictions,” said a former telecom employee and a presently a consultant.

While isolated reports of IMO service being not available cropped up in last week of October, it is only now that there has been a realization that the service is not available for most users across Oman.

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